Troubleshooting
These articles will teach the user about best practices when it comes to troubleshooting on HELIOS.
- Collecting HELIOS Support Logs
- Updating the HELIOS System
- Solving Scan Lines with ICVFX
- Cable / HW Errors (MAC Errors)
- Sync Mismatch
- Invalid Batch ID on a Tile
- Low SNR on a Tile
- Tile Calibration Data Error
- Safe Mode Tile
- SFP Low Voltage Alert
- Crypto Key Missing
- Invalid Calibration or EEPROM not present
- HDCP Troubleshooting